If You Made A Payment At A Fedex Office Self-Service Express Pay Kiosk Between January 21, 2017 And August 23, 2017 Using Your Credit Or Debit Card And Received A Printed Receipt Showing The First Two And Last Four Digits Of Your Card Number, A Class Action Settlement May Affect Your Rights, And You May Be Entitled To Benefits.

A proposed class action settlement is pending in the Superior Court of California, County of San Bernardino, in the action Cohen, et al. v. FedEx Office and Print Services, Inc., Case No. CIVDS1818604. Plaintiffs have alleged that FedEx Office and Print Services Inc. ("FedEx Office") willfully violated a law known as the Fair and Accurate Credit Transactions Act (“FACTA”) by printing receipts at its Self-Service Express Pay kiosks showing the first two and last four digits of consumers’ credit and debit card numbers. FedEx Office denies any wrongdoing. The parties have entered into a Settlement Agreement ("Settlement") in an effort to resolve this lawsuit without the need for a trial.

If you are a consumer who made a payment at a FedEx Office Self-Service Express Pay kiosk for services between January 21, 2017 and August 23, 2017 using your credit or debit card and received an electronically printed receipt showing the first two and last four digits of your card number, and the debit or credit card used was issued to you as an individual, as opposed to a business, and used for a non-business purpose, you are covered by the Settlement (collectively “Class Members”).

FedEx Office has agreed to provide a Stored Value Card worth: (1) $25.00 to each Class Member who timely and properly submits a Claim Form with an original or copy of an electronically printed FedEx Office receipt printed between January 2017 and August 2017, displaying the first two and last four digits of their credit or debit card number; or (2) $10.00 to each Class Member who timely and properly submits a Claim Form without an original or copy of an electronically printed FedEx Office receipt.

For more details on the terms of the proposed class action settlement, please see the Frequently Asked Questions page or the Settlement Agreement.

Your legal rights are affected whether you act, or do not act. Read this Notice carefully.


SUBMIT A CLAIM Fill out and submit a form to qualify for a Stored Value Card. You may download a Claim Form  to fill out and mail to the Settlement Administrator, or you may fill out and submit online.
EXCLUDE YOURSELF Get no benefits from this Settlement. This is the only option that allows you to keep any rights you currently have to separately sue FedEx Office for claims that are the subject matter of this lawsuit. For instructions on how to exclude yourself, click here.
OBJECT Write to the Court about why you do not like the Settlement. For instructions on how to object, click here.
GO TO A HEARING Ask to speak in Court about the fairness of the Settlement. For instructions on how to speak at the Fairness Hearing, please click here.
DO NOTHING If you do not exclude yourself or submit a timely claim, you will not receive any benefit from the Settlement and you give up your rights to separately sue FedEx Office and other released persons and entities for the claims that are the subject matter of this lawsuit.

These rights and options -and deadlines to exercise them- are explained below and in the Notice. You can also reference the Frequently Asked Questions page here.

You may download the Notice and Claim Form, as well as other documents related to this litigation, from the Case Documents page. You may also file a claim online here.

The Court in charge of this case still has to decide whether to grant final approval of the Settlement. If it does, and after any appeals are resolved, benefits will be distributed to those who qualify. Please be patient.


Claim Filing Deadline March 8, 2019
Deadline for Excluding Yourself from the Settlement  March 8, 2019
Deadline for Objecting to the Settlement March 8, 2019
Fairness Hearing March 29, 2019 at 8:30 a.m.

If you want additional information, or have any questions regarding this lawsuit, how it affects your rights, or how to file a claim, please contact the Settlement Administrator or Class Counsel. Contact information for the Settlement Administrator can be found here and contact information for Class Counsel can be found here.

Please do not contact the Court.